Credit Card Payments

  • The University of Massachusetts (“UMass”) Treasurer’s Office, Merchant Services is responsible for the oversight of credit card account maintenance and reporting. To become a merchant accepting credit card payments, departments must follow established setup procedures and adhere to UMASS policies and Payment Card Industry Data Security Standards (” PCI DSS”).
  • Campus eCommerce representatives represent their respective campus on the UMass e-Commerce Group, are the primary point of contact for their campus, and are responsible for disseminating all relevant policies, standards, and guidelines to ensure merchants are knowledgeable and compliant with PCI DSS requirements and Incident Management. UMass Chan departments requesting to receive credit card payments must coordinate with UMass Chan campus e-Commerce representatives (Bursar/Assistant Bursar) to acquire devices (e.g., POS terminal) or to set up a website (if intending to accept payments online).
  • After becoming a merchant, the department is mandated to adhere to PCI DSS and UMass Merchant Services policies and procedures and is mandated to participate in the UMass Merchant Services Annual PCI Audit, All relevant information can be found by logging in to UMass Treasurer's Office-Cash Management and then clicking “Merchant Services”.
  • Credit card transactions (processed via POS terminals or online) are posted to thegeneral ledger in two business days via an automatic interface process.
  • Department reconciles credit card transactions between originating device/webapplication and the general ledger daily.
    • Run queries beginning with CM_ACCTG, EC_ACCTG, UM_JPM_ACCTG, or UM_PP_ACCTG (depending on the credit card payment processor the department uses) in PeopleSoft Finance or run Transaction Detail Analysis dashboard in SUMMIT.
    • Transactions posted by the automatic interface process appear under journal numbers beginning with CM, EC, JPM, or PP (depending on the credit card payment processor the department uses)
    • Verify transactions posted to the general ledger equal the POS terminal or online transaction settlement reports.
    • If the business process for the originating department requires that the revenue be reallocated to additional accounts, a transfer should be requested on a weekly basis by Friday at noon. Provide a journal entry with appropriate chartstrings to the Recharge Mailbox at rechargeentries@umassmed.edu
  • Segregation of duties should be adopted (i.e., staff processing credit card payment via POS terminal or maintaining online payment site is different from staff performing reconciliation).