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Visitor Management

Visitor and Vendor Registration

UMass Chan Medical School has a visitor management program which requires all visitors to the medical school— uncredentialed vendors, guests, job candidates and prospective students—to be registered in advance of their visit by a UMass Chan host.

Upon arrival to campus visitors will be greeted at designated entrances by campus safety staff who will check the registration and a photo ID. The current locations for visitor registration include Main School lobby and loading dock, Albert Sherman Center lobby and loading dock, and the Lazare Research Building lobby. All visitor will receive a sticker badge which is good for the duration of that day’s visit and should always be visible. All uncredentialed visitors will always need to be escorted by their UMass Chan Medical School host while they are onsite. All credentialed visitors may proceed to work site unescorted after completing the health survey, registration, and receiving their day badge. 

Employee Host Resources: Scheduling a visitor

Schedule a visitor is SV3 

Training guides are available on the SV3 site. For questions and support please email SV3Support@umassmed.edu 

Vendor Registration Managed by Campus Services

The following credentialed vendors will have scheduled visits managed by campus services. These vendors' regularly scheduled visits do not need to be scheduled in SV3 by an employee host.

  • Acme Ice
  • Air Gas
  • FedEx
  • Fisher Scientific
  • Iron Mountain
  • Shred-It
  • Stericycle
  • Thermo Fisher
  • Wally Computer
  • WB Mason